Privacy policy

Effective Date: October 13, 2024

At STREET STEP FITNESS INC., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, or attend our events and classes.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Table of Contents

  1. Introduction

  2. Information We Collect

    1. Personal Information

    2. Non-Personal Information

    3. Information Collected Automatically

  3. How We Use Your Information

    1. To Provide Services

    2. Marketing and Communications

    3. Customer Support

    4. Legal Obligations

  4. How We Share Your Information

    1. Third-Party Service Providers

    2. Legal Requirements

    3. Business Transfers

  5. Data Security

  6. Your Rights

    1. Access and Correction

    2. Opt-Out and Data Deletion

  7. Cookies and Tracking Technologies

  8. Third-Party Links

  9. Children's Privacy

  10. Changes to This Privacy Policy

  11. Contact Us

1. Introduction

STREET STEP FITNESS INC. (“we,” “us,” or “our”) provides fitness services, classes, and events to help you live an active and healthy lifestyle. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws.

By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Personal Information

When you interact with us, we may collect personally identifiable information such as:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Information (e.g., credit card details for class purchases)

  • Emergency contact details (if provided)

  • Health-related information (if necessary for fitness assessments or participation in certain activities)

B. Non-Personal Information

We may collect non-identifiable information including:

  • Demographic data (age, gender)

  • Fitness preferences and history

  • Usage patterns

C. Information Collected Automatically

We may collect certain data automatically when you use our website or mobile services, such as:

  • IP address

  • Browser type

  • Device information

  • Pages you visit on our site

  • Interaction with our email communications

3. How We Use Your Information

A. To Provide Services

We use the information you provide to:

  • Register you for classes, events, or programs

  • Process payments for services

  • Provide personalized fitness recommendations and support

  • Communicate updates about our services and promotions

B. Marketing and Communications

With your consent, we may use your information to send you newsletters, promotions, and other marketing communications. You can opt-out of these communications at any time.

C. Customer Support

We may use your information to respond to your questions, concerns, or requests for assistance regarding our services.

D. Legal Obligations

We may use your data to comply with legal obligations or as required by law.

4. How We Share Your Information

A. Third-Party Service Providers

We may share your information with third-party providers who assist us in delivering our services, such as:

  • Payment processors

  • Marketing platforms

These third parties are contractually obligated to protect your data and only use it for the purposes for which it was provided.

B. Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect and defend the rights or property of Street Step Fitness

  • Prevent fraud or illegal activities

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the complete security of your data.

6. Your Rights

A. Access and Correction

You have the right to access, review, and correct your personal information at any time.

B. Opt-Out and Data Deletion

You may opt-out of marketing communications and request that we delete your personal data by contacting us directly.

C. Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about your interactions with our website. These tools help us improve your experience and understand how visitors engage with our site. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites, services, or apps. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

STREET STEP FITNESS INC.
Ra Stylez Studio 4148 97 ST NW, Edmonton, AB T6W 4G8
(780) 938 - 4025
Streetstepfitnessyeg@gmail.com